Eyrie — Children's Online Safety and Data Statement

Effective date: 7 October 2026 Last updated: 29 October 2026

1. Our commitment

1.1 Eyrie exists to help families keep children safe. Because we handle children's location and safety information — some of the most sensitive data there is — we hold ourselves to a high standard: collect the minimum, be transparent to the child, never advertise to or profile children, and give families full control.

1.2 This statement summarises how we protect children. It should be read with our Privacy Policy, Terms of Service, Acceptable Use Policy and What Eyrie Does.

2. Age and consent model

2.1 The account holder is a responsible adult. Only a person aged 18 or over with legal capacity can hold an Eyrie Account. Children do not create accounts, subscribe or pay.

2.2 A child cannot consent, so the parent or guardian does. Eyrie treats every child as unable to give their own legal consent to location sharing. The parent or legal guardian who adds a child and pairs their phone gives that consent on the child's behalf, and confirms they have the legal right and authority to do so. Optional data (a child's medical information, or higher-plan activity signals) is collected only on plans that include it.

2.3 The parent tells the child. The parent or guardian is responsible for telling the child, in a way suited to their age, that their location is shared with the family through Eyrie, who can see it, and why.

2.4 We do not knowingly permit a child to be an account holder. Where overseas laws set a minimum age for a child's own consent, we rely on the parent or guardian's consent and authority.

3. Parental responsibility and the right to monitor

3.1 An adult who adds a child must have parental responsibility for them, or the written authority of someone who does. Eyrie is for children under 18; using it to track an adult, or any person you do not have the legal right to monitor, is prohibited by our Acceptable Use Policy and may be unlawful.

3.2 A safety app works best when the child understands it. We encourage parents to set Eyrie up with their child and to read the transparency contract together.

4. Data minimisation for minors

4.1 We collect only what the safety features need:

(a) location and movement, device and battery telemetry, and safety events (alerts, SOS, check-ins);

(b) short text messages between the child and their parents or guardians; and

(c) on plans that include them: simple medical information a parent chooses to enter, and activity signals (app-usage totals, driving summaries and unknown-contact counts).

4.2 We never collect the content of a child's phone. Eyrie does not see a child's other messages, photos, calls, browsing or app content, and does not use the microphone or camera. Activity signals are totals and metadata from the operating system, never content. This is stated to the child in the transparency contract and is enforced by how the product is built.

4.3 Simple medical information. The one kind of sensitive information we hold about a child is simple medical information — conditions, allergies, blood type and an emergency contact — and only if a parent or co-parent chooses to enter it. It is there so the adults caring for the child have it to hand in an emergency. Parents and co-parents can see it; the child can see it on their own phone; when the child sends an SOS, it is shown on their phone's lock screen until the SOS is resolved, so a first responder can read it. Other guardians and trusted contacts cannot see it, and we never send it to anyone else. See the Privacy Policy, clause 4.5.

5. The child's rights and transparency

5.1 The child can see what is shared. Eyrie records, in a versioned, plain-language "transparency contract", exactly what the family can and cannot see about the child. The child can read and acknowledge it in the app. If the family later widens what it can see, a new version is created and the child is asked to acknowledge it again — the old version cannot be silently expanded. The child's acknowledgement is not the legal consent, which comes from the parent or guardian (clause 2.2).

5.2 Eyrie is not hidden. The product is designed to be visible on the child's device. Concealing the app or defeating its transparency is against our Acceptable Use Policy.

5.3 A child (or their guardian) can see their information, and a guardian can correct, export (on plans that include export) or delete it (see Data Deletion). Turning off location sharing, or removing a device, stops future collection immediately.

6. No advertising or tracking of children

6.1 We do not show advertising to children, do not track or profile children for advertising, and do not sell or share children's data. There is no advertising or ad-tech anywhere in the Eyrie apps, including the child's experience. See our Advertising Standards.

7. Security of children's data

7.1 We protect children's data with encryption in transit, strict access controls, and separation of the most sensitive data (a child's medical information is stored separately with its own controls). We minimise what we collect so there is less to protect. See the Privacy Policy for detail, and our breach-response commitments under the Notifiable Data Breaches scheme.

8. Raising a concern

8.1 A child, parent or guardian can raise a concern at any time:

(a) privacy@eyrie.au — privacy and data concerns (including if you believe a child's data was provided without authority, or a child wants to know what is held about them);

(b) support@eyrie.au — general help and to report misuse; and

8.2 In Australia you can also contact the eSafety Commissioner (www.esafety.gov.au) about online-safety concerns, and the Office of the Australian Information Commissioner (www.oaic.gov.au) about privacy.

9. Alignment with regulators and standards

9.1 We aim to align with the eSafety Commissioner's Safety by Design principles, the APPs' protections for children's and sensitive information, and the child- safety expectations of the Apple App Store and Google Play. Where we have overseas users, we work to meet applicable children's-privacy laws.

10. Changes

10.1 We may update this statement. We will post the new version here with a new "last updated" date and, for material changes affecting children's data, notify account holders.